Shipping & Cancellation Policy

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Shipping Policy

  • At Air Trap Dubai (https://theairtrap.com), orders are typically processed within 1-2 business days and delivered within 5-7 business days. However, during high-demand periods, processing may take an additional few days.
  • Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.
  • We offer both standard and express shipping services. Shipping costs and delivery times will be calculated at checkout based on your location and chosen method.
  • Please ensure that your shipping address is correct and complete. Air Trap Dubai is not responsible for orders shipped to incorrect addresses provided by the customer.

 

Note: Please note that delivery times are estimates and may vary due to external factors such as weather conditions or carrier delays.

 

Cancellation Policy

  • You can cancel your order within 24 hours of placing it by contacting our customer service team at zotomarketing7@gmail.com.
  • If your order is successfully canceled within the 24-hour window, we will process a full refund to your original payment method. Refunds typically take 5-7 business days to appear in your account, depending on your bank or credit card provider.

 

Note: Custom or personalized items are non-cancellable once production has started.